Boothe Music, LLC - Return and Refund Policy
At Boothe Music, LLC, we want you to be satisfied with your purchase. If you are not entirely pleased with the products you bought from us, we're here to help. Here are our return and refund policy rules:
1. Return Window: You have 30 calendar days to return an item from the date you received it. After 30 days, we cannot offer a refund or exchange.
2. Condition of the Returned Item: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please retain any receipts or proof of purchase.
3. Restocking Fee: All returns are subject to a 5% restocking fee, deducted from your refund. We believe this is fair compensation for the administrative and logistical efforts involved in processing returned items.
4. Return Shipping: For at-will returns, the customer will need to provide return shipping. If there is damage or a problem with the item itself, Boothe Music will provide free return shipping.
5. Refunds: Once we receive your item, we will inspect it and notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note, the time it takes for the refund to be processed and posted to your account will depend on your card issuer's policies.
6. Non-refundable Items: Certain items cannot be returned due to health and safety regulations, such as harmonicas, earplugs, earbuds, headphones, microphones, or any other items that come into contact with the mouth or ears.
7. Exchanges: We only replace items if they are defective or damaged upon receipt. If you need to exchange an item for the same product, please contact our customer service team.
Please contact us at [Customer Service Email/Phone Number] if you have any questions about our return and refund policy. Our team is always ready to assist you and ensure a smooth and satisfactory process.
Thank you for choosing Boothe Music, LLC.
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